VIDEO-FUEL PRIVACY POLICY
Your privacy is important to Video-Fuel. Therefore, Video-Fuel is committed to respecting your privacy and the confidentiality of your personal data, traffic data and communications content.
Video-Fuel is under the laws of North Carolina - USA, having their registered office at 6417 Lakeland Dr - Raleigh - NC - 27612, collect and process your personal information under this Privacy Policy.
This Privacy Policy is designed to assist you in understanding how Video-Fuel uses and safeguards the information you provide in using Video-Fuel's websites and/or Video-Fuel's products.
CONTENTS
Who is Video-Fuel and what products does it offer?
What information does Video-Fuel use?
How does Video-Fuel use this information and for what purpose?
Our disclosure of your personal information
What are cookies and how does Video-Fuel use them?
Linked websites and third party applications
How does Video-Fuel protect your personal information?
Contacting You
Can this Privacy Policy be modified?
What rights do you have and how can you contact Video-Fuel?
How long is your personal data kept by Video-Fuel?
1 • WHO IS VIDEO-FUEL AND WHAT PRODUCTS DOES IT OFFER?
Video-Fuel are a Graphic and a Sound Recording Studios that offers Pro Animated Backgrounds, Motion Loops, 3D Models, High resolution Textures and Stock Footage and accessories.
2 • WHAT INFORMATION DOES VIDEO-FUEL USE?
Video-Fuel may gather and use information about you, including (but not limited to) information in the following categories:
• Identification data (e.g. name, address, telephone, email address);
• Profile information (e.g. age, sex, country of residence and any information that you choose to make available to others as part of your Video-Fuel user profile);
• Electronic identification data (e.g. IP addresses, cookies);
• Banking and payment information (credit card information, account number);
• Survey results;
• Information about your usage of and interaction with Video-Fuel products and websites including computer and connection information, device capability, bandwidth, statistics on page views, and traffic to and from our websites;
• Your username and password;
• Correspondence between you and Video-Fuel;
• Traffic data.
3 • HOW DOES VIDEO-FUEL USE THIS INFORMATION AND FOR WHAT PURPOSE?
Our primary purpose in collecting information is to provide you with a safe, smooth, efficient, and customized experience. Video-Fuel collects and uses, or has third party service providers acting on Video-Fuel’s behalf collecting and using, personal data relating to you, as permitted or necessary to:
• provide communication products, in particular to convey the communications you make by means of the Video-Fuel products;
• take, process or deliver orders made via our websites, invoice you or notify you of the status of your order;
• provide other services for you (as described when we collect the information);
• provide you with customer support and troubleshoot problems;
• compare information for accuracy;
• inform you about service updates and faults;
• request feedback or participation in on-line surveys;
• resolve disputes;
• verify your identity;
• customize, measure, and improve the Video-Fuel products and websites;
• organise and carry out Video-Fuel’s marketing or promotional operations/offers, contests, games and similar events; and
• protect your and Video-Fuel’s interests, including in particular to enforce our Terms of Service and fight against fraud, (together, the Purposes).
4 • OUR DISCLOSURE OF YOUR PERSONAL INFORMATION
Except as provided below, Video-Fuel shall not sell, rent, trade or otherwise transfer any personal and/or traffic data or communications content to any third party without your explicit permission, unless it is obliged to do so under applicable laws or by order of the competent authorities.
Video-Fuel may disclose personal information to respond to legal requirements, to protect Video-Fuel’s interests, to enforce our policies or to protect anyone's rights, property, or safety.
In order to provide you with Video-Fuel products you have requested, Video-Fuel may sometimes, if necessary, share your personal and traffic data with Video-Fuel’s group companies, carriers, partner service providers and/or agents, for example FastSpring.com, distributors of Video-Fuel products, and/or the third party banking organizations or other providers of payment, email delivery, analytical services, customer support, or hosting services. Video-Fuel will always require these third parties to take appropriate organizational and technical measures to protect your personal data and traffic data and to observe the relevant legislation.
Some Video-Fuel products may be co-branded and offered together with or via a partner company. If you register for or use such products, you consent to both Video-Fuel and the partner company’s use of personal data collected in connection with the co-branded product.
Video-Fuel may provide personal data, communications content and/or traffic data to an appropriate judicial, law enforcement or government authority lawfully requesting such information. Video-Fuel will provide all reasonable assistance and information to fulfil this request and you hereby consent to such disclosure
Your information may be stored and processed in any country in which Video-Fuel and its group companies maintain facilities, including outside of the EU. In this regard, or for purposes of sharing or disclosing data in accordance with this article 4, Video-Fuel reserves the right to transfer information outside of your country. By using Video-Fuel products you consent to any such transfer of information outside of your country. As Video-Fuel continues to develop its business, Video-Fuel might sell or buy subsidiaries or business units. In such transactions as well as in the event Video-Fuel or substantially all of its assets are acquired by a third party, personal information of Video-Fuel users will generally be one of the transferred business assets. We reserve the right to include your personal information, collected as an asset, in any such transfer to a third party.
5 • WHAT ARE COOKIES AND GIFS - HOW DOES VIDO-FUEL USE THEM?
Cookies are pieces of information that your internet browser may store on your computer's hard drive. Cookies enable Video-Fuel to: recognize you or your preferences, gain information about the use of its websites, and help us to improve our products and websites. This information may be analyzed by third parties on our behalf.
The Help option on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Please bear in mind that some personalized services may not be available if you choose to disable cookies.
• CLEAR GIFS
Video-Fuel web pages may include clear gifs. Clear gifs (also known as web-beacons) are tiny graphics with a unique identifier, which are used to count your visits to the page (but which do not retain any personally identifiable information). In addition, Video-Fuel uses clear gifs in our HTML-based emails to let us know which emails have been opened and acted upon. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
• THIRD PARTY COOKIES
The adverts appearing on our websites are delivered to you by our web advertising partners. Our advertising partners use cookies to collect information about your visits to this site, such as number of times you have viewed an advert (but not your name, address, or other personal information).This information is used to serve adverts to you.
6 • LINKED WEBSITES AND THIRD PARTY APPLICATIONS
Video-Fuel websites may contain links that will let you leave Video-Fuel's website and access another website. Linked websites are not under the control of Video-Fuel and it is possible that these websites have a different privacy policy. The Privacy Policy applies solely to personal information that is acquired on the websites or through your use of Video-Fuel's products and/or your relationship with Video-Fuel, so Video-Fuel urges you to be careful when you enter any personal information online. Video-Fuel accepts no responsibility or liability for these other websites.
If you use any extras, plug-ins or third party applications together with Video-Fuel products, the provider of such Applications may obtain access to certain personal information about you. Video-Fuel does not and cannot control how the provider of Applications may use any personal information connected in connection with such Applications. Please ensure that you review any privacy policies or other terms applicable to the use of such Application before installation.
7 • HOW DOES VIDEO-FUEL PROTECT YOUR PERSONAL INFORMATION?
Video-Fuel shall take appropriate organizational and technical measures to protect the personal data and traffic data provided to it or collected by it with due observance of the applicable obligations and exceptions under the relevant legislation. Your personal and traffic data can only be accessed by authorized employees or consultants of Video-Fuel or the concerned Video-Fuel group entities that need to have access to this data in order to be able to fulfil their given duties.
Video-Fuel may from time to time ask you to provide information on your experiences which will be used to measure and improve quality. You are at no time under any obligation to provide any of such data. Any and all information which is voluntarily submitted in feedback forms on the website or any survey that you accept to take part in is used for the purposes of reviewing this feedback and improving Video-Fuel products and websites.
Video-Fuel may contact you to send you messages about faults and service issues. Further, Video-Fuel reserves the right to use email to notify you of any eventual claims related to your use of Video-Fuel websites and/or Video-Fuel products, including without limitation claims of violation of third party rights.
Video-Fuel may send you alerts by email to notify you when someone has tried to contact you. Video-Fuel may also use email to keep you up to date with news about Video-Fuel products that you have purchased and/or to inform you about other Video-Fuel products or other Video-Fuel related information. You can opt-out of the receipt of alerts and/or promotional emails by clicking the ‘unsubscribe’ link on the email that you receive.
If you have registered for or use co-branded Video-Fuel products, the emails you receive may be from our partner company, acting on Video-Fuel’s behalf.
9 • CAN THIS PRIVACY POLICY BE MODIFIED?
Video-Fuel reserves the right to modify the provisions of this Privacy Policy if deemed necessary. We will inform you of these changes by publishing the revised Privacy Policy at http://www.video-fuel.com.com/support/affiliateprivacy.html. The revised Privacy Policy shall become effective within thirty (30) days of such publishing, unless you expressly accept the revised Policy earlier. You agree that the express acceptance by you, or your continued use of Video-Fuel products after the notice period of thirty (30) days, shall constitute your acceptance of the Privacy Policy.
10 • WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU CONTACT VIDEO-FUEL?
You have the right to access and, where relevant, to amend your personal information. Some of your information may be viewed or edited online by signing into your account page on www.video-fuel.com. We will respond to requests to view, correct, complete or remove your personal information within a reasonable period of time and upon verification of your identity. Please address any questions to our customer support team at affiliate@video-fuel.com
Video-Fuel will use all reasonable endeavours to accommodate requests to delete personal information unless it is required to be retained by law or for lawful business purposes. However, your details may still appear in the search directory during this time.
11 • HOW LONG IS YOUR PERSONAL DATA KEPT BY VIDEO-FUEL?
Video-Fuel will retain your information for as long as is necessary to: (1) fulfil any of the Purposes (as defined in article 3 of this Privacy Policy) or (2) comply with applicable legislation, regulatory requests and relevant orders from competent courts.
© Video-Fuel.com – Last revised: January 2010
